FAQ
Frequently Asked Questions By Parents
Q: What type of accommodations may my child expect?
The host college campus assigns dorm rooms to our conference attendees; we require separate housing for males and females. Typically, your student will have a roommate that is the same age – roommate requests are not accepted. The room has twin beds (some are bunk beds) that require XL twin sheets, a chest and a desk. Some dorm rooms are adjoining another room by a bathroom/shower; other dorm rooms will be on a hall with a common bathroom. [Note: Students must bring linens, pillow, towels, etc. – these are not provided.]
Q: What is your refund policy?
Refunds are issued to the person or organization that paid the registration fee. If you cancel within 15 days of the start date of the conference, there is NO refund since we have already paid the host facility for lodging and meals and hired staff based on enrollment. If you cancel more than 15 days prior to a conference, you will receive a full refund less a $50 application processing fee. Out of courtesy, we ask that you notify us if your child is unable to attend so that we may accurately plan for the conference. To read more, see our refund policy under the application link. To read more, see our refund policy under the application link.
Q: How can I reach my child in case of an emergency while they are at the conference?
If your son/daughter has no cell phone, you may call the Tomorrow's America Foundation office at 803.628.0000. During our office hours (Monday through Friday, 9-5 EST), someone will be available to pass a message along to your child via our Director and/or Staff.
Q: Will my child be allowed to call home?
Your child will be allowed to call home during free time. They may bring a cell phone to use only at free time.
Q: My child has special dietary needs. What can be done to accommodate them?
While cafeteria staff will be able to tell your child about the food choices offered, they will be unable to arrange menus specifically for special needs diets. Salads are offered at both lunch and dinner. There will be more than one choice of food, so just encourage them to look around and feel free to ask the cafeteria staff if they have any questions about how something was prepared.
Q: What is the lost key fee?
If your child loses their key at the conference, you will be billed for the replacement costs. You will be billed only what the college charges us. If you fail to pay this fee, your child’s name will be added to our No Return List.
Q: Our family does not have insurance. Is it still possible for my child to attend the conference?
Yes, they may still attend. You will need to complete the Insurance Release Form you received in your confirmation packet with all signatures, addresses, and phone numbers. In the space for insurance information, please provide a valid credit card number with the card holder’s name as it appears on the card, correct billing address, and security code from the back of the card. This information will be used only if your child needs immediate medical attention. The form is returned to the Tomorrow’s America Foundation office at the conclusion of the conference and destroyed.
Q: What should I do if my child does not receive a confirmation packet?
You should call the Tomorrow’s America Foundation office at 803.628.0000 to confirm their registration and arrange for a new one to be sent to you.