Frequently Asked Questions By Parents
Q: What is your refund policy?
Refunds are issued to the person or organization that paid the registration fee. If you cancel within 15 days of the start date of the conference, there is NO refund since we have already paid the host facility for lodging and meals and hired staff based on enrollment. If you cancel more than 15 days prior to a conference, you will receive a full refund less a $50 application processing fee. Out of courtesy, we ask that you notify us if your child is unable to attend so that we may accurately plan for the conference. To read more, see our refund policy under the application link. To read more, see our refund policy under the application link
Q: How can I reach my child in case of an emergency while they are at the conference?
You may call the Tomorrow’s America Foundation office at 803-628-0000. During our office hours (Monday through Friday, 9-5 EST), someone will be available to pass a message along to your child.
Q: Will my child be allowed to call home?
Your child will be allowed to call home during free time. They may bring a cell phone to use only at free time.
Q: My child has special dietary needs. What can be done to accommodate them?
While cafeteria staff will be able to tell your child about the food choices offered, they will be unable to arrange menus specifically for special needs diets. If your child has a specific requirement, we recommend that you send along some food to store in a cooler. Also, salads are offered at both lunch and dinner. There will be more than one choice of food, so just encourage your child to ask the cafeteria staff if there are any questions about how something was prepared. For unusual requests, please contact our office.
Q: What is the lost key fee?
If your child loses their key at the conference, you will be billed for the replacement costs. You will be billed only what the college charges us. If you fail to pay this fee, your child’s name will be added to our No Return List.
Q: Our family does not have insurance. Is it still possible for my child to attend the conference?
Yes, they may still attend. You will need to complete the Insurance Release Form you received in your confirmation packet with all signatures, addresses, and phone numbers. In the space for insurance information, please provide a valid credit card number with the card holder’s name as it appears on the card, correct billing address, and security code from the back of the card. This information will be used only if your child needs immediate medical attention. The form is returned to the Tomorrow’s America Foundation office at the conclusion of the conference and destroyed.
Q: What should I do if my child does not receive a confirmation packet?
You should call the Tomorrow’s America Foundation office at 803-628-0000 to confirm their registration and arrange for a packet to be sent to you. Everyone MUST have the confirmation packet in order to attend their chosen conference; there are several documents that must be completed and signed before students are able to complete on-site registration. Make certain that you have your required confirmation packet at least two weeks prior to the start date for the conference for which you have applied. (New for 2014: a link for the confirmation packet will be emailed to student.).
Q: What kind of supervision will my student have while at the conference?
Students are assigned to groups (led by Staff members) that meet throughout the day and are expected to attend all sessions. Staff will alert the Director if a student is absent and an effort will be made to locate the student on the campus, dorm, etc. Rules are very specific about staying with their group at all times and communicating any issues that would prevent them from doing so (illness/personal). There is a room check every night at curfew to make sure students are in assigned rooms. Again, staff will attempt to locate the student if not in the room and will contact Campus Security immediately and contact parents. [Note: Staff are screened and background checks are conducted annually. Students with irresponsible behaviors and authority issues should NOT attend the conference.]
Q: What type of accommodations may my child expect?
The host college campus assigns dorm rooms to our conference attendees; we require separate housing for males and females. Typically, your student will have a roommate that is the same age – roommate requests are not accepted. The room has twin beds (that require XL - extra long twin sheets), a chest and a desk. Some dorm rooms are adjoining another room by a bathroom/shower; other dorm rooms will be on a hall with a common bathroom. [Note: Students must bring linens, pillow, towels, etc. – these are not provided.]